Originally I had issues with a couple of things with KYC and VPN issues. Susan from support was incredible help and was more than happy to help with every question/request I had. The issues with the VPN was sorted within a couple of emails. There was technical difficulties with KYC and there was a lot of emails backwards and forwards but as a apologies I was even given some compensation which was not even requested but as a good will gesture for the issues. Once my KYC was all confirmed I received an email and I made my crypto withdrawal straight away. Within 30 minutes of me making my withdrawal I had already received payment. As always check the Ts and Cs for games not allowed during wagering. I can’t thank Susan enough for her help and understanding. Technical issues can’t be helped it happens to everyone at some point.

Punt casino is definitely in my top 5 of the many social casinos that I play. There's so many games to choose from so you never get bored and the best part is they have instant redemptions.

Clean UI and some good games.

They credited me the amount I was missing and even did so before they had fully reviewed my claim so I wasn’t waiting.

They make having fun easy, fast, streamlined, and their customer support and customer service is first class!

The thing that I like most about the site is the simplicity of it. How fast it is to get on a table. Smooth. Now the casino side has slowed way down for me. (iPhone) I really enjoy the seemingly never ending list of slots. My estimation on bots at the tables is low to very low. I’ve been contacted regarding the VIP experience. About 3 hours of being “VIP” so far and I’ve seen nothing different yet aside from the free coins which was sweet. And Isobel was very nice. I guess my only reason for not being five stars is the casino complaints other than that still my favorite site.